FAQs | Summer Lovers Membership

SUMMER LOVERS - WHITE BG _ yellow and bl

Your support fills us with joy and we think you should be rewarded for it!

What is the Summer Lovers Membership program?

The Summer Lovers Membership is a free program that provides you with special benefits aimed to enhance your shopping experience with us. It’s our way of showing our appreciation for you!

 

Does it cost to join?

Nope, it’s completely free.

 

How do I join?

You can sign-up online HERE.

 

What are the benefits of joining the Summer Lovers Membership program?

As a Summer Lovers member you'll receive the following;

 

  • $10 VOUCHER – Receive a $10 voucher to use in our online store just for becoming a member. We’ll email you your voucher within a week of signing up.

  • MEMBERS PORTAL - As a member you will have your own unique sign in to your member account where you can save addresses for faster checkout, add items to your Wishlist, track your orders and view past purchases.

  • EARLY ACCESS - Summer Lovers members will be able to access new Drops before non-members simply by signing into their account on our website.

  • MEMBERS ONLY SALES – We don’t have sales often at The House of Summer but when we do, they’ll be restricted to members only from now on! As a Summer Lovers member, you’ll receive a discount code direct to your inbox to access these special sales.

  • NEWSLETTER UPDATES – All members will automatically be added to our newsletter database and receive email updates, but only when we have something exciting to share! Don’t worry, we won’t spam you, ain’t nobody got time for that!

 

With more to come!

 

Who can become a Summer Lovers member?

Any individual can apply to be a member if they are a resident of Australia or New Zealand and are over the age of 18 years old. A membership can only be held by an individual. The House of Summer may (in its absolute discretion) accept or refuse a membership application.

 

International fans can sign up to be a member however only those who reside in Australia and New Zealand can make purchases or redeem vouchers and discounts in our online store.

 

We’re working on expanding our sales regions but at this moment in covid time we are unable to offer this outside of Australia or New Zealand.   

 

I’m already a customer/newsletter subscriber – Do I need to sign up?

Yes, even as an existing customer or newsletter subscriber, you will need to sign up to become a Summer Lovers member.

 

How do I update my details?

Simply log into your account on our website and update your info.

 

I no longer want to receive newsletter updates to my email inbox, how do I cancel these?

Simply hit the ‘unsubscribe’ link at the bottom of your email but be aware that you will no longer receive info on early access to new drops or members only sales and other discounts.

 

Can I be a Summer Lovers Member without receiving newsletter updates?

Yes, but you’ll risk missing out on your member benefits and rewards. Vouchers, exclusive access and special discounts – are all sent by email. We recommend that you stay informed to maximise your member benefits and opportunities.

 

How do I leave the membership program?

If you no longer wish to be part of the Summer Lovers Membership program, please contact us and ask to be unenrolled. We'll unenroll you within 5 business days and all correspondence will cease. If you leave the program, any unused discounts or vouchers will be forfeited.

What happens if I leave and decide to join again?

You’ll need to sign up and fill out your details from scratch.

Where can I report a problem or give feedback?

Please use our normal contact page.